Marketing and Leasing Services

Seniors Own Real Estate specialises in the marketing and leasing of retirement villages across Western Australia. Our deep understanding of the Retirement Villages Act and Code of Conduct means every campaign we run is built on a foundation of full compliance which is why investors, village owners, and operators trust us to represent their communities.

The retirement village sector is entering its most significant period of regulatory change in years. From 1 September 2026, the Retirement Villages Amendment Act 2024 begins rolling out and one change in particular demands attention: a mandatory 12-month limit for operators to pay exit entitlements once a resident departs. Without the right sales strategy and settlement pipeline in place, this shift has the potential to strain cashflow and put unprepared villages at real financial risk.

Other key changes operators need to be across include:

Aged Care Funding Support Departing residents will be able to request that part of their exit entitlement be paid directly to an aged care facility, covering Daily Accommodation Payments (DAP) while their unit is being sold.

Capital Maintenance & Upkeep From 2028, responsibility for maintaining and replacing capital structural items shifts from residents to operators. Operators will need a fully funded 5-year capital maintenance plan in place.

Pre-Contract Transparency Enhanced upfront disclosure requirements will make it easier for prospective residents to compare villages before signing — raising the bar on how villages present and market themselves from day one.

Why Villages Choose Seniors Own

With over 25 years of senior housing experience, we bring specialist knowledge of complex retirement village contracts, Deferred Management and Exit Fees, and the particular sensitivity required when supporting a senior through the emotional and physical realities of downsizing.

Partnering with Seniors Own means:

• Faster resales, stronger cashflow. With the new 12-month exit entitlement deadline, timely resales aren't just good practice, they're essential. We help protect your village's financial position by turning over vacancies efficiently.
• Your team stays focused on what matters. By handing sales and leasing to us, your on-site management team can dedicate their full attention to operational excellence, resident wellbeing, and day-to-day community life.
• A leaner cost structure. Rather than carrying a salaried sales team, you pay commission only on properties sold — saving on sick leave, annual leave, and superannuation costs, particularly valuable during periods of lower occupancy.

If more information, please contact Ian Dang, Business and Marketing at iandang@seniorsown.com.au or 040 2026 838.